UX Research. Technical Writing.

In my more than 20 years of experience conducting usability tests and other user research, I've looked for ways to make learning from users easier, faster, and more affordable. My latest services are the result of everything I've learned.

I can help you

  • Make users part of your design team, with methods that let you involve users at every stage of the design process.
  • Do more fluid, exploratory design. Try new ideas, and do fast, affordable tests to see how they work with real users.

I also do technical writing for select clients. Please see my Writing page for details.

Mitchell Gass
Principal, uLab